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Privacy Policy
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Last Updated: December 28, 2024
 
Digital Sign Technologies Inc. (DST), based in Ontario, Canada, is committed to safeguarding your personal information and ensuring compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and other international regulations. This Privacy Policy applies to all DST websites, products, and services, including but not limited to Print Head Doctor, Easytag, WiMeter, and any associated applications.
 
By using any DST product or service, you agree to the practices described in this Privacy Policy.
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1. Scope of the Policy

This Privacy Policy applies to:

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2. Information We Collect
 
a. Personal Information
 
DST collects the following personal data, depending on the services you use:

  • Name, email address, phone number, and company name.

  • Payment details (e.g., credit card information).

  • Shipment data, including customer names, shipping addresses, and shipment-related documents (e.g., invoices, quotes, and purchase orders).

  • Additional details like energy usage data (WiMeter) or shipment details (Easytag).

 
b. Automatically Collected Information
 
We collect:

  • IP address, browser type, operating system, and device details.

  • Usage data, such as pages viewed and actions taken on our websites and applications.

 
c. Data from Third-Party Services
 
DST integrates with platforms such as:
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  • ShipStation, QuickBooks: Order and shipment data.

  • Evernote: For backup purposes (Easytag).

  • ​Payment processors: For transaction processing.

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d. Cookies and Tracking
 
DST uses persistent and session cookies to:

  • Track website usage.

  • Store user preferences and shopping cart contents.

 
You can manage cookies through your browser settings.
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3. How We Use Your Information

 

We use your personal information to:

  • Provide and enhance our products and services.

  • Process shipments, manage orders, and analyze energy or shipment data.

  • Communicate service updates and promotions.

  • Ensure platform security and fraud prevention.

 

AI-Driven Features: Easytag and WiMeter utilize AI technologies to optimize shipment and energy management, including, but not limited to, automated notifications, data analysis, and image processing.
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4. Legal Basis for Processing (GDPR – Europe)
 
For European users, DST processes data under the following legal bases:

  • Performance of a contract: To provide requested products or services.

  • Legitimate interests: For improving services and ensuring security.

  • Consent: For optional data processing, such as marketing.

  • Compliance with legal obligations: To meet regulatory requirements.

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5. Data Sharing and Transfers
 
a. Service Providers
 
We share your data with trusted providers for:

  • Hosting, payment processing, and analytics.

  • Shipment management and customer support.
     

b. Legal Compliance
 
Data may be disclosed to law enforcement or government agencies if required.
 
c. Cross-Border Data Transfers
 
Personal data may be transferred outside Canada, including to the United States, the European Economic Area (EEA), and other jurisdictions. DST ensures that such transfers comply with applicable legal frameworks, including Standard Contractual Clauses (SCCs) and data processing agreements.
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6. Privacy Rights for U.S. Residents (Including California Consumers)
 
If you are a U.S. resident, including California, you may have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request details about the personal information we collect, use, and disclose.

  • Right to Delete: Request the deletion of your personal information, subject to legal exceptions.

  • Right to Opt-Out: Opt out of the sale of your personal data (DST does not sell personal data).

  • Non-Discrimination: DST will not discriminate against you for exercising your privacy rights.

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How to Exercise Your Rights:
 
Contact us via the Contact Us form on our websites or at support@digitalsigntech.net. We may verify your identity before processing your request.
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7. Data Retention
 
DST retains personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Shipment-related data may be retained longer for tax, legal, or dispute resolution purposes.
 
8. Your Data Protection Rights
 
You have the right to:

  • Access, correct, or delete personal data.

  • Withdraw consent for certain data uses.

  • File complaints with privacy regulators in your jurisdiction.

 
To exercise these rights, contact us via the Contact Us form on our websites.
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9. Children's Privacy
 
DST services are not intended for individuals under 16. If we learn that we have collected data from a minor without consent, we will delete it promptly. DST also complies with the Children’s Online Privacy Protection Act (COPPA) in the United States.
 
10. Data Security
 
DST uses encryption, secure servers, and access controls to protect personal information. However, no system is completely secure, and users assume the risk of internet-based interactions.
 
11. Changes to This Privacy Policy
 
DST may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "last updated" date.
 
12. Contact Us
 
For questions or concerns about this Privacy Policy:
Email: support@digitalsigntech.net
 

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